The Grand Hyatt knows how to really make its' associates feel special! Instead simply having an Associate Recognition Ceremony, they went all out to put on a skit, complete with the principal, Homecoming Queen & King, football players, cheer leaders, debate team, wood shop & chorus.
Robert was part of the wood shop portion of the skit (hence the plaid shirt I bought the day before because he didn't own one) and remembered all of his lines... ha-ha! We dressed up in the garb of our high school days, hence the long hair and outfit... And to top all of this off - a real marching band in the ball room after the skit. What a fun night!
All of this just goes to prove the point that if you take care of your associates, they will take care of your customers. (for those of you who have visited the Hyatt, you know what I am talking about!)
Robert was part of the wood shop portion of the skit (hence the plaid shirt I bought the day before because he didn't own one) and remembered all of his lines... ha-ha! We dressed up in the garb of our high school days, hence the long hair and outfit... And to top all of this off - a real marching band in the ball room after the skit. What a fun night!
All of this just goes to prove the point that if you take care of your associates, they will take care of your customers. (for those of you who have visited the Hyatt, you know what I am talking about!)
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